I am looking forward to starting the module 2 about psychological aspects and share some of my impressions here. Until then you can read a little about my experience and about the course here and here.
Have a great weekend!
Today I started the course “Understanding Customer Experience” at Karlstad Business School in Sweden. This blog is one of the tools that we, the students, will use to share information and insights during the course.
I’m very excited about the course because I’ll have the opportunity to widen my knowledge about customer experience with the help of psychological aspects and analysis of complex customer experiences.
I hope to meet you here so that we can exchange information and experiences.